At Uthik, we maintain strict quality checks to ensure that every product you receive meets our standards.

1. Order Cancellations

   • Orders once placed cannot be cancelled.

2. Refunds

   • Refunds are not applicable except in cases where the product is received in a damaged condition.

3. Returns & Replacements

   • Returns are accepted only if the product is delivered in a defective or damaged state.

   • Customers must inform us within 3 days of delivery to initiate a return request.

   • Upon verification, we will arrange for a replacement product or issue a refund to your original payment method.

We request customers to record an unboxing video/photo proof in case of damage claims to help us resolve the matter quickly.